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H&m’s consultants work with retailers to help them become more distinctive and achieve high performance in these challenging times. Equipped with extensive industry, technology and delivery capabilities, we collaborate with our clients, providing solutions to address strategic and operational challenges. H&M enables retailers to transform their businesses through innovation, optimized business process design and aligning technology with business priorities. Enhancing retailers’ capabilities in a changing marketplace requires the business to focus on its most important asset, its customers. Integrating customer needs and insights into actionable plans can drive high performance, increase ROI and sustain your organization in today’s competitive landscape.
SERVICES
H&m provides integrated services from both its Advisory and Technology service areas helping retailers enhance value and drive operational success. The retail marketplace has never been more complex or competitive. H&M professionals have helped retailers thrive by identifying effective technology solutions to respond to:
Customer relationship management
Logistic and supply chain management
Inventory planning
Sales effectiveness
Operational and financial efficiencies
IT systems architecture, development and implementation
Security, theft and fraud systems management
Cost/revenue alignment
Optimization of real estate assets
CLIENT CHALLENGES
Retailers are operating in a unique environment that is highly dynamic, with challenges and opportunities regularly confronting them. H&M can assist in providing solutions to these current challenges:

Increasing difficulty in retaining and acquiring customers
Changing consumer demands
Retail consolidation
Price deflation
Business and organizational restructuring
Ineffective information systems
BUSINESS VALUE
H&M’s comprehensive functional expertise, cross industry experience and knowledge leadership enable our Retail Practice to deliver profitable solutions. The benefits achieved by some of our clients:
Leveraged technology platform, enhancing financial effectiveness
Designed inventory management system converting excess inventory to cash
Improved ROI by realigning real estate assets
Rationalized human resources to meet changing revenue demands
Enhanced customer purchasing experience through new sales training
 

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© 2012. All right reserved.
helios and matheson information technology ltd.
Heliopolis, 4th Floor, Crest, Phase II,
Ascendas International Tech Park,
CSIR Road, Taramani,
Chennai-600 113, India
Phone :
+91-44-4375 0000
 
Fax :
+91-44-4375 0173

 

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